Skip to content

Server installation

This tutorial contains information on installing, moving and uninstalling a octoplant server.

Info

The hardware and software requirements must be met for the installation of octoplant. If these requirements are not met, the product cannot be installed properly.

To understand the documentation, a basic knowledge of the structure of the octoplant system and knowledge of system administration are required.

FAQ

The installation of the octoplant server fails

Potential cause of failed server installation

If the setup routine initially runs smoothly but then stops at a certain point and finally fails, this is probably due to your antivirus program.

Procedure:

  1. Deactivate the antivirus program on the computer on which octoplant is to be installed.
  2. Carry out the installation.
  3. Activate the antivirus program after the installation is complete.

If you want to create an exception for the installation of octoplant instead of deactivating your antivirus program, ask us for a list of services and processes.

All files are displayed as changed (with pencil symbol)

Situation: The time in the system has been changed to daylight saving time and now all files are displayed as changed (with pencil symbol). How can I fix this?

Solution: Execute the programs VDogArchiveCheck and VDogZipFileConverter. These are are located in the directory \vdServerInstallation.

Prerequisites

  • The server must be in Maintenance mode.
  • In server synchronization:
  • All servers must be in Maintenance mode.
  • You must run the tool on each server and wait for it to complete. To avoid longer downtimes, it is best to run the tools on all servers simultaneously.

Execution

octoplant can continue to run.

Depending on the archive size, running the tool may take longer.

  1. Create a backup of the entire server archive to be on the safe side, as the tools change almost every file in the server archive.

  2. Start the tool VDogArchiveCheck using the command line: VDogArchiveCheck.exe /RD:{server archive}/AT:S /ConvertZips /Account:octoplant /Password:{password} [/Domain:{domain}]

  3. The tool has run successfully if no error message is displayed.

  4. Deactivate the Maintenance mode.

For further inquiries, please contact support.