Uninstalling Agents

Agents cannot be uninstalled via the installation wizard. Choose one of the following procedures:

Uninstalling agents via command line

1. Stop the agent services vdog CompareAgent and vdog UploadAgent.
2. Delete the vdog CompareAgent service in the Command promt with the command SCDelete: sc delete "vdog compareagent".
3. Delete the service vdog UploadAgent in the Command promt with the command SCDelete: sc delete "vdog uploadagent".
4. Delete the directories ...\vdAgentArchiveand C:\Program Files (x86)\vdogAgents.

Uninstalling agents via a BAT script file

1. Copy this content in a BAT file. If the directories of the application are not the default directories, change those.

   REM Stopping the agent services
   net stop "VDog CompareAgent"
   net stop "VDog UploadAgent"
   
   timeout 1 /nobreak
   
   REM Deleting the agent services 
   sc delete "VDog CompareAgent"
   sc delete "VDog UploadAgent"
   
   timeout 1 /nobreak
   
   REM Deleting the agent directories
   rd "C:\Program Files (x86)\vdogAgents" /s /q
   rd "D:\vdAgentArchive" /s /q
   

2. Save the file and execute it.