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Updating client applications

SmartUpdate

SmartUpdate automatically updates clients at startup if their octoplant version is older than the assigned server's version.

Prerequisites for SmartUpdate

  • The clients were installed using the Setup.exe file.

  • The registered user account has the following rights:

    • Full access to the client archive
    • Write access to the installation directory of the octoplant client applications

    Info

    SmartUpdate can be executed without administrator rights as long as the user account has been given sufficient rights to the program directory (vdogClient) and the data archive (vdClientArchive).

    If the BackupClient is also installed, administrator rights are required for SmartUpdate and to run the BackupClient in general.

  • In the AdminClient > Global settings module > Clients tab, the Automatically update clients to new version on login checkbox is selected.

You can deactivate SmartUpdate if, for example, you use an MSI package or want to distribute the updates via an internal software management. Go to AdminClient > Global settings module > Clients tab and deactivate the Automatically update clients to new version on login checkbox.

Installation requirements for mounted drives

We recommend that you do not install the client archive on a mounted drive. Should you have to, please be aware of the following:

  1. If the client archive will be installed in a directory that requires elevated rights (write rights) and the setup is run as administrator, the mounted drive on which the client archive will be located must be mounted for the user and for the administrator account.
  2. When carrying out a Smartupdate, the setup must be run as administrator if the installation directory requires elevated rights (write rights). The client archive must also be mounted for the administrator if it is mounted for a standard user.

Updating clients manually

Alternatively, the update of the clients can be executed manually using the MSI or the Setup.exe file.

The BackupClient can only be updated using the Setup.exe file.

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