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Updating the clients using the MSI

Info

You can use the MSI to update clients that were installed using the MSI or the setup file as well.

The BackupClient can only be updated using the octoplant setup.

The default paths for the program files and the client archive and the product features that are installed by the MSI, see the page Installing the clients using the MSI

Updating a single instance for all users

Using the default folders for the program files and the client archive

  1. Execute a command line as administrator and then enter the path of the octoplantClient.msi file as a command.

  2. A message is displayed stating that a client archive already exists. You are asked if you want to use it with the current installation.

    • Yes: You want to keep the old client archive.
    • No: You no longer need the old client archive.

  3. Accept the license agreements displayed on the first page.

  4. Select Install.

  5. You will then be asked whether the existing instance should be removed.

    • Yes: The existing client is removed and new clients are installed.
    • No: A 2nd client instance will be installed on your computer.

Reviewing or modifying the default folders for the program files and the client archive

  1. Execute a command line as administrator and then enter the path of the octoplantClient.msi file as a command.

  2. A message is displayed stating that a client archive already exists. In the displayed message, select one of the options:

    • If you want to keep the old client archive, confirm the message with Yes.
    • If you no longer need the old client archive, select No.

  3. Accept the license agreements displayed on the first page.

  4. Select Advanced.
  5. On the Installation scope, select Install for all users of this machine.
  6. Select Next.
  7. On the Destination Folder page, select the folder for the program files.
  8. Select Next.

  9. On the Archive Folder page, select the folder for the client archive.

    If you want to keep the client archive from the last client installation, the path of the previous client archive is displayed here.

    Leaving this field blank will cause the clients to use a unique user-specific client archive folder %USERPROFILE%\AMDT\ClientArchive for each Windows user.

  10. Select Next.

  11. On the Product Features, select which features are to be installed.

    To enable or disable a feature for installtion, select the button next to it and select one of the options in the dropdown menu:

    • Will be installed on local hard drive: The client will be installed.
    • Entire feature will be unavailable: The client will not be installed.

    Under the feature selection area, the storage space requirement for the selected features is displayed.

  12. Select Install.

  13. You will then be asked whether the existing instance should be removed.

    • Yes: The existing client is removed and new clients are installed.
    • No: A 2nd client instance will be installed on your computer.

Updating octoplant only for the logged in user

  1. Double click on the octoplantClient.msi file to execute it.
  2. Accept the license agreements displayed on the first page.
  3. Select Advanced.
  4. On the Installation scope page, select Install just for you.
  5. Select Next.
  6. On the Destination Folder page, select the folder for the program files.
  7. Select Next.

  8. On the Archive Folder page, select the folder for the client archive.

    Depending on which option you selected converning the client archive, the previous path to the client archive is inserted or the default folder for the client archive will be used.

  9. Select Next.

  10. On the Product Features page, select which features are to be installed.

    To enable or disable a feature for installtion, select the button next to it and select one of the options in the dropdown menu:

    • Will be installed on local hard drive: The client will be installed.
    • Entire feature will be unavailable: The client will not be installed.

  11. Select Install.

The installation takes place.

Shortcuts for the clients are displayed on the desktop and in the Windows Start menu of the logged in user.

The program files are located in the selected folder.

FAQ

Why don't my clients start after being updated with the MSI?

If octoplant clients installed via MSI do not start, the issue may be caused by a corrupt client archive transferred from a previous installation.

To resolve this, try removing or renaming the client archive specified in the /rd: argument of the client shortcuts or located in the default directory %USERPROFILE%\octoplant\ClientArchive\. Then, restart the client.

Important: Before removing the client archive, create a backup of your data. A new client archive will be generated upon the first startup or after the server configuration.