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Setting up an upload

Upload from SLC 500 or MicroLogix cannot work if the VDog MasterService is running under the Local System user. This service must be run under the administrator account or an account with administrative rights.

To check which account the VDog MasterService is running under and change it if necessary:

  1. Open Windows Services.
    • Click the Windows Start button > Control Panel > Administrative Tools and open Services OR
    • Press Win + R and type services.msc in the field, then press Enter.

  2. Locate the VDog MasterService, and check which account it is running under.

    Figure: VDog MasterService, account

  3. To change the account, right-click on VDog MasterService and select Properties.

  4. Open the Login tab under Login to and select This account.

    Figure: Properties of VDog MasterService, Login tab

  5. Enter the name and password for the account.

  6. Click on Ok.
  7. In the Services dialog, right-click on VDog MasterService and then click on Restart to run the service with the new settings.

Start the backup job again.